Biometrix Medical
Technical Support

Technical Support

At Biometrix we endeavour to deliver the highest degree of support possible.

We attempt to deliver “on the spot” support unfortunately from time to time this may not be possible depending on the nature of the support enquiry.

Support Protocol

  • Ensure Scanner is connected to the internet and you have a valid connection
  • Open Team viewer or simply complete form on our website.
  • Make Note of ID and Password

Technical Support

Phone: Biometrix 07 3262 6066
This email maybe re-directed to Axisthree in Shanghai or Belfast depending on the time and nature of support required.

Support Form: Please fill in the below form to submit your technical support question to us.


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Biometrix Medical Technical Support


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